EFFECTIVE PERSONAL COMMUNICATION
Course Outline
Why working hard in making communication really effective is worth it
What your life would look like with optimum, appropriate, highly effective communication
Lessons from Animal Magic - How animals communicate so successfully
Reality Check: The reasons for less-than-effective communication, and the fallout it causes
Stages in communications: creating, encoding, transmitting, decoding, computing
Different ways to misunderstand: Handling disinterest, conflict and obtuse personalities
How to develop practical, genuinely helpful listening skills
Questioning skills: Translating knowledge of the 5 W’s into consistent action
Types of communication and style – the advantages and disadvantages of each
The power of motivational feedback
Body language - using the 75% of communication to your advantage
Planning your communication growth strategy
Duration
1 Day
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